Preschool swimming lessons

Please see the current prices for swimming lessons below.

Payment for our swimming lesson membership is taken fortnightly by direct debit, with the total cost spread out across the year with 26 equal payments. This minimises the cost impact to families and ensures your membership is easy to maintain.

No lock-in contracts – simply provide 14 days' written notice to cancel.

We review our prices each year.

Swimming lessons members receive:

• one swimming lesson per week;
• unlimited pool access for the student and a supervising parent – great for practise or play;
• 10% merchandise discount;
• four credits per year for infant and preschool children who miss a lesson;
• optional summer suspension during non-program weeks;
• certificates for each level of the program achieved.

Parents of children will receive:

• access to the online customer portal for easy access to change your booking or check your child's progress.

• Swimwear for your child 
• Dry clothes
• Towel
• Goggles (recommended)

We also recommend that parents bring swimwear for themselves during the first few lessons in case your child needs your support in the water.

If your child is still in nappies, you will also need to bring aqua nappies that fit tightly around the thighs. Don't worry if you don't have any or forget to pack them – you can buy them in centre.

To provide a safe environment for your child, parents / carers must:

• come to the edge of the pool at the start of the lesson and directly hand over your child to the teacher;
• watch the swimming lesson and remain in the centre at all times;
• stay as close as possible to the lesson (such as by sitting in the chairs around the pool);
• come to the edge of the pool at the end of lesson and collect your child;
• only take photos in the pool area with prior arrangement (never in the changing room area). 

We can develop swimming lessons on request to cater for children with special needs. This may be in a small group setting or a 1:1 class, depending on the needs of the child.

To enrol your child or someone who you are a guardian for:

1. Create a responsible person / guest account
   • Visit the online customer portal
   • Select 'Join or book now!'
   • Choose your centre
   • Select 'Swimming Lessons'
   • Select 'Create Parent / Guardian account'
   • Select 'Next'
   • Complete your (the responsible parent / guardian) details
   • Select 'Create account'
   • Select 'Customer portal' to be taken to the swimming lessons timetable
2. Add a student
   • Once you have completed the above steps, select 'Enrol a student / go to your portal'
   • Choose your centre
   • Complete the student details
   • Select 'Create account'
3. Determine your level (students must complete a level assessment to enrol in a day and time)
   • Select the 'Swimming Lessons' category to start the self-assessment 
   • Answer questions
   • Your level will be assigned
   • Select 'Next' to receive confirmation that you student account has been created
   • Select 'Select day and time' to be taken to the swimming lessons timetable for your allocated level
4. Enrol into your class day and time
   • Search and select your class day and time (these will be filtered to your allocated level)
   • Select 'Enrol now'
   • In the pop-up window, select 'enrol now' for the student you wish to enrol in this class
5. Make payment
   • Select your payment plan
   • Complete the agreement of terms and conditions
   • Select your preferred payment method (bank details or credit card / debit card) for your contract and select 'Next')

Payment methods

Please note, these details you enter will be linked to your contract for all future payments. You can change your payment details in the future using your online customer portal.

Bank details

• Enter your bank details
• You will be taken to the payment gateway to make your initial payment which will need to be made by a credit / debit card
• Make payment

Credit / debit card

• Enter your credit / debit card details
• Make payment
• Contract confirmation 

There are no make-up lessons available for missed swimming lessons. If your child cannot attend a swimming lesson, you can get a maximum of four credits per year where you will not be charged for the missed lesson. You must inform the centre that your child cannot attend in order to get a credit.

Children under five years old

• All children must be accompanied into the centre by a person over the age of 17 and be supervised within arms’ reach at all times in the water.
• All children must wear a pink wristband supplied by YMCA staff to help identify their age while swimming.
• Children will not be admitted without a full fee paying parent/guardian who must also be in the water at all times.
• Groups will not be admitted entry where the number of parents/guardians supervising a group of children under five years exceeds the ratio of 1:2.

Children under 10 years old

• All children under the age of 10 must be accompanied into the centre by a person over the age of 17.
• All children must be actively supervised by an adult over the age of 18 at all times. The adult must have a clear and active view of the child with no physical or structural barriers between them (this includes tech and devices
• such as mobile phones).
• All children must wear a yellow wristband supplied by YMCA staff to help identify their age while swimming.
• Groups will not be admitted entry where the number of parents/guardians supervising a group of children under 10 years exceeds the ratio of 1:4.

Birthday parties

• All children under the age of 10 must be accompanied into the centre by a person over the age of 17 and handed over to the supervision of the birthday party leader (staff member).
• All birthday party participants must wear a blue wristband and an age-based wristband (pink or yellow) to identify their participation in a party.
• The adult guardian of the birthday party child must remain accessible and actively supervise the group at all times.
• At the conclusion of the birthday party, children will remain in the supervision of the birthday party leader and supervising parent until physically handed over to their supervising parent/guardian.