COVID-19 update

On Wednesday 16 June, the Victorian Government announced eased restrictions for regional Victoria, effective from 11:59pm Thursday 17 June. We are working through what this means for our centre and will provide an update as soon as possible. Please read the Acting Premier’s announcement for further information.

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The safety of our customers is our top priority.

Please find the latest centre and COVID-safe information that applies to our site below.

Current status: last updated Friday 11 June

The Victorian Government has announced the easing of restrictions from 11:59pm Thursday 10 June.

In line with the latest restrictions, we’re excited to announce our centre is reopening from Saturday 12 June.

We will reopen with the same opening hours we were operating prior to this recent lockdown.

Opening hours and services for the Queen's Birthday Public Holiday (Monday 14 June) will be posted to our Facebook page over the weekend.

In addition, our centre will return to operating on Sundays between 9:00am - 1:00pm. This service will commence from Sunday 20 June.

To ensure you, the community and our staff are kept safe, we are implementing a range of safety measures that are outlined below.

  

Membership update

All current Health & Wellness, Aquatic and Swimming Lessons memberships will resume as of Saturday 12 June.

Adjustments for missed lessons and operating days will be applied to your next debit.

 

Density restrictions and online bookings

Due to density restrictions, we have continued the use of online booking system for group fitness and aqua aerobics classes.

Total venue capacity is limited to 50 people so please be patient whilst we work through this new restriction.

Classes are limited to 10 people. We ask that you book for just one class per day to allow all members to have access.

Our online booking system can be accessed using the button below.

 

Contact tracing at our centre

Our centre is using the Victorian Government Contact Tracing System.

Please ensure you are ready when you visit to scan the QR Code on site and complete minor details to record your visit.

For more information relating to the Victorian Government Contact Tracing application, please visit the Service Victoria website.

Our centre will comply with any physical distancing or venue density requirements as outlined by the Victorian Government.

All spaces within the centre have been measured and density limits per space will be displayed and imposed.

In some areas, staff and visitors may be counted as they enter and exit spaces.

  • Signage and instructions

    At our centre, you will see signage and instructions on how everyone can be COVID-safe. Hygiene and density signage will be displayed throughout the facility to help everyone with physical distancing requirements.

  • Training for staff

    All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe. We have also provided additional training for specific roles to ensure all programs operate safely with venue density requirements in place.

  • Venue density requirements

    In line with current requirements Venue Density limits based off the applicable Government Guidelines of either 1 person to 2m² or 4m² will apply to the Centre. This Density limit will be applied to the Centre as a whole, as well as all individual spaces within the Centre. All spaces within the centre have been measured and density limit per space will be displayed and imposed. In some areas staff and visitors may be counted as they enter and exit spaces.

    Please remember that we must all play our part in helping stop the spread of COVID-19. If a visitor does not follow our COVID-safe practices, including Venue Density requirements, they may politely be asked to leave the facility by a staff member.

  • Increased hygiene and cleaning

    You will notice that hand sanitiser is available throughout the centre with the expectation that everyone (staff and visitors) regularly sanitises their hands.

    The entire centre is cleaned regularly and in line with current requirements high touch points, such as doors, toilets and gym equipment, will be cleaned at minimum twice a day.

    Staff will also be wiping down gym equipment regularly and antibacterial wipes will be available for visitors to use before and after using equipment.

  • Process for a confirmed case

    Our staff have been trained to ensure that if there is a confirmed case at the centre, they have the tools and resources they need to close down safely. All visitors must sign in using the QR code, which allows us to contact trace those people who were at the centre. There will also be a contamination clean prior to reopening.

    Please do not visit the centre if you are experiencing any of the following symptoms: fever, cough, tiredness, cold, sore throat, runny nose, shortness of breath or headache. If you are experiencing any of these symptoms, please seek medical attention and be checked for COVID-19 at one of the testing stations across the state.